At El Mar Naxos (“we,” “us,” “our”), accessible from https://elmar-naxos.com/ (the “Website”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you provide directly and information that is collected automatically:
1.1. Personal Information You Provide
You may voluntarily provide personal information when you:
• Submit contact or inquiry forms
• Make a reservation or booking request
• Subscribe to newsletters or promotions
• Communicate with us by email or phone
Examples of personal data we may collect include:
- Full name
- Email address
- Phone number
- Postal address
- Booking details (check-in/check-out dates, room type)
- Payment information (when required for booking through third-party providers)
1.2. Automatically Collected Information
Certain information is automatically collected when you visit our Website:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent on the Website
- Cookies and similar tracking technologies
This information helps us operate and improve the Website, enhance user experience, and support analytics. Termly
2. How We Use Your Information
We use the data we collect for the following purposes:
- To process and manage reservations
- To respond to inquiries and provide customer support
- To send marketing communications (with your consent)
- To personalize your experience on the Website
- To improve and analyze Website performance
- To comply with legal obligations
We only retain your personal information for as long as necessary to fulfill these purposes or as permitted by law. Termly
3. Legal Basis for Processing (Where Applicable)
If you are located in the European Economic Area (EEA), the legal bases for processing personal data under the General Data Protection Regulation (GDPR) include:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contractual necessity: Processing is necessary to fulfill a contract with you (e.g., completing a reservation).
- Legitimate interest: Processing is necessary for our legitimate interests (e.g., Website analytics), provided your rights do not override those interests. Termly
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you visit our Website. Cookies help us:
- Remember your preferences
- Enable core Website functionality
- Analyze site usage and performance
You may control cookies through your browser settings; however, disabling cookies may affect your experience. Termly
5. Sharing Your Information
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us with:
- Booking and reservation systems
- Website hosting and maintenance
- Analytics and performance monitoring
- Marketing and email distribution
All third parties are contractually obligated to protect your data and only process it for purposes we have authorized.
6. Data Security
We implement reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to the processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights or for any questions about your personal data, please contact us at info@elmar-naxos.com.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top will reflect the date of the latest revision.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact: